Frequently Asked Questions

What is a Premium account?

With a Premium account, you can have unlimited access to a large collection of high-quality text and logo effects, flyers, and templates, that are worth more than 3000 dollars.

This means you can download the items for any number of times within the length of your registration and use them forever in your personal and commercial projects.

New items are introduced to the catalog each week, and you can access them for the length of your registration.

What do I receive with my Premium account?

You will receive more than 250 text effects, 100 flyer templates, and 100 Instagram templates, and access to the new items that are released on the site. (10 to 20 items each month.)

Why do I need a Premium plan?

There are several reasons:

1- You can have access to hundreds of items for a small price. If you were to buy the same items from other markets, you can spend more than 20 times the price we are offering.

2- Unlimited license for using the items in personal and commercial projects. You can use the Premium items without mentioning us with no limitations.

3- Weekly updates. There are new items every day for the Premium members.

4- Friendly support. The items are all designed so that they can be used in the easiest way possible, and they all come with written instructions. But if you have any further questions, we are always there for you.

5- Spend less time to create better designs. Using our Premium designs will improve your project’s quality significantly, and reduces the design time as well. So you can work on more projects.

6- Another way to monetize is to be active in sites such as Fivver and Upwork. Many professionals are using our designs and making a steady income as a result.

Which plan is the best for me?

Our most popular plan is the Lifetime plan. If you like our designs and templates and are excited to use them, you will enjoy our future products and our weekly offerings as well.

We are improving every day and the Lifetime plan gives you unlimited access to our products. You only need to make one payment and you will have your Premium access forever.

If you are on a tighter budget, we recommend the yearly plan. By paying $78 a year (the equivalent of literally buying a McDonald's burger each month :) you can have access to all our current products and the new products for a year.

Can I buy a one month plan?

No. We only offer One year and Lifetime plans at the moment.

Can I buy a single product instead of becoming a full member?

Our templates are only available as part of the membership. However, I think you will find that $78 is an incredible deal, even if you only intend to use a few templates from our collection. $78 is less than the price you would pay for a template collection at many other graphic shops, and here you get access to a lot more!

How many templates can I download?

As many as you want! We offer 100% unlimited downloads to all members. There are no download limits, meaning you can download as many templates as you like.

Can I use the Premium files in my commercial projects?

Yes, you can use our designs in your personal and commercial projects without any attribution.

How can I contact your support, after buying the product?

You can contact us using the Support menu in your control panel. We will answer you in the shortest time possible.

I have bought some of your products on other marketplaces, how can a Premium subscription help me?

You may have bought some of our products in other markets. The Premium account gives you access to All the products at a great price. You can also access new weekly items without any further payment.

Can I use your templates in paid work?

Yes! Most of our members are professional graphic designers, photographers & print shop owners who use our templates to reduce the time it takes to complete client work – and get paid faster in the process!

Is the Premium account useful for amateur designers?

Yes, working with our Premium items is quite simple and you can use them without prior understanding of graphics and Photoshop. Each item comes with an instructional PDF file. We are also preparing instruction videos for all the items, that will slowly be added to the site.

Is the Premium account useful for professional designers?

Yes, we have designed each item with great care. Using these designs will speed-up your designing process. For example, if you wanted to design one of these text effects from scratch, you would have needed hours to create the final result. But you can achieve the same result in minutes, using these designs. All items are open-layered. So you can make changes and create a unique template for your project.

My language is not English, can I use these designs with other languages?

Yes, the files have been designed in a way that they work with all languages. So it doesn’t matter if you want to write in Spanish, Chinese, Japanese, Hindi, Turkish, Arabic or any other language. The items will support all languages.

Are new templates included?

Yes! As a Hyperpix Member you have unlimited access to all of our templates. This includes the new templates we publish each week as well as anything already in our library.

What categories will receive new items?

Right now we are focusing on text effects and Photoshop actions. So we will add items mostly to these two categories.

What software do I need?

You’ll need either Adobe Photoshop or Adobe CC to use our templates. Our templates are very easy to customize, so even if you’re a novice Adobe user, you’ll still be able to edit our designs.

What payment methods do you accept?

You can pay with PayPal and all credit cards.

Is canceling a membership easy?

Yes! Canceling is quick and easy. Should you choose to cancel your membership simply click the ‘Cancel Subscription’ link in your account page and the membership won’t renew again.

What if I change my mind and want a refund?

We offer no-questions-asked refunds to all customers within 30 days of your purchase. If you are not satisfied with our product, then simply send us an email and we will refund your purchase right away.

Our goal has always been to create a happy, thriving community. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy member.

My question is not answered here. How can I contact you?

You can use the green button on the bottom right corner to live chat with our team members. Or you can go to this page and ask your question. We will be in contact with you as soon as possible.